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Privacy Policy

  • The products displayed on our site are for informational purposes only. While we aim to represent the colors, materials, and features of our products as accurately as possible, the actual products may vary slightly due to differences in computer monitors, product finishes, and other factors beyond our control. We recommend that you use the information on our site as a guide only and refer to the product itself upon receipt for precise information.
  • We take reasonable steps to ensure that our site is available and functioning properly. However, we cannot guarantee that our site will be available or error-free at all times. We disclaim any liability for any interruptions, errors, or other issues that may affect your use of our site.
  • Our site may contain links to third-party websites. These links are provided for your convenience only. We do not control, endorse, or assume any responsibility for the content, products, services, or privacy policies of these third-party sites. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit.
  • By using our site, you agree to indemnify and hold harmless SoleSass, its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of our site or your violation of these terms.
  • We reserve the right to modify this Disclaimer at any time without notice. Any changes to this Disclaimer will be effective immediately upon posting on our site. By continuing to use our site after any changes are posted, you agree to be bound by the revised Disclaimer.
    1. At SoleSass, we understand that purchasing shoes online can be a daunting task. That's why we strive to provide detailed descriptions and multiple images of each product to help you make an informed decision. However, please note that the actual product may vary slightly in color, texture, and size due to factors such as lighting, monitor settings, and manufacturing variations. We strongly recommend that you carefully review the product description, size chart, and customer reviews before making a purchase.
    2. It's important to note that the prices listed on our site are subject to change without notice. We reserve the right to adjust prices due to factors such as changes in supplier costs, currency fluctuations, and promotional discounts. We also reserve the right to limit the quantities of products that we offer and to discontinue any product at any time.
    3. While we take great care in packaging and shipping our products, we cannot be held responsible for any damage that may occur during transit. If you receive a damaged or defective product, please contact us immediately at [email protected] with your order number and a description of the issue. We will do our best to resolve the issue in a timely and satisfactory manner.
    4. Please note that all sales on our site are final. We do not offer refunds or exchanges unless the product is defective or damaged upon arrival. If you need to return a product, please contact us within 7 days of receiving your order to initiate the return process. We will provide you with instructions on how to return the product and will issue a refund or replacement once we receive the returned product and verify its condition.
  • At SoleSass, we are committed to providing our customers with a safe and secure shopping experience. We use industry-standard encryption technology to protect your personal and financial information during transmission. However, we cannot guarantee the security of any information transmitted over the internet, and we are not responsible for any unauthorized access to or use of such information.
  • By using our site, you agree to comply with all applicable laws and regulations, including but not limited to intellectual property laws, export control laws, and consumer protection laws. You also agree not to use our site for any illegal or unauthorized purpose, including but not limited to hacking, phishing, or distributing malware.
  • We reserve the right to terminate or suspend your access to our site at any time, without notice, for any reason, including but not limited to violation of these terms or any applicable laws or regulations.
  • At SoleSass, we take great pride in the quality and craftsmanship of our products. However, please note that our products are not intended for use in high-risk or hazardous activities, such as sports, construction, or heavy lifting. We cannot be held responsible for any injuries or damages that may occur as a result of using our products in such activities.
  • It's important to note that our products may contain small parts or other hazards that may be dangerous to young children. We strongly recommend that you keep our products out of the reach of children under the age of three. If a child swallows or inhales a small part, seek immediate medical attention.
  • While we strive to provide accurate and up-to-date information about our products, we cannot guarantee that the information on our site is complete, accurate, or error-free. We reserve the right to make changes to the information, products, and services described on our site at any time without notice. We disclaim any liability for errors or omissions in the content of our site.
  • We also disclaim any liability for any loss or damage caused by viruses, malware, or other harmful code that may be transmitted through our site. It's important to use up-to-date antivirus software and to exercise caution when downloading or opening files from the internet.
  • At SoleSass, we are committed to protecting the environment and reducing our carbon footprint. We use eco-friendly materials and manufacturing processes whenever possible, and we encourage our customers to recycle or donate their used shoes rather than throwing them away. However, we cannot be held responsible for any environmental damage or pollution caused by the production, use, or disposal of our products.
  • If you have any questions or concerns about this Disclaimer or any other aspect of our site, please contact us at [email protected]. We value your feedback and will do our best to respond to your inquiry in a timely manner.
  • Thank you for choosing SoleSass for your women's footwear needs. We look forward to serving you with stylish, comfortable, and high-quality shoes that will make you feel confident and fabulous every step of the way.